Indrė Kupčinskaitė-Mikulė November 4, 2024

Discover How to Improve Your Club’s Customer Retention

EXOCLASS
Growth

Running a successful after-school club is no small feat. It requires a delicate balance of tasks, such as managing enrollments, processing payments, and informing parents about their children’s achievements.

However, one of the biggest challenges for club owners is ensuring timely communication. Without an effective system in place, juggling different flows of communication regarding timely updates, billing, and attendance can be endless and error-prone. 

Clubs’ ability to enhance client experience within all aspects of their journey reflects not only the club’s attentiveness and responsiveness but also is crucial in shaping the overall customer experience and fostering long-term loyalty. 

What EXOCLASS Offers

EXOCLASS introduces an all-in-one client account feature designed to address these challenges by centralizing communication and information. This platform allows clients to:

Access Information. Students can access payment history, class details, attendance, service terms, and signed contracts through the client portal. 

Manage Finances Easily. The account interface provides detailed views of pending and paid invoices, enabling quick and secure payments through a direct bank transfer option.

Track Attendance. Clients can monitor the attendance of all their classes and children on a single page, keeping track of missed classes. 

Stay Informed. Automated emails ensure customers are updated with payment and booking confirmations, class details and other essential information. 

Benefits of Using EXOCLASS

Improved communication. With the necessary information readily available, clients stay well informed at all times, enhancing the club’s trust. 

Increased efficiency. Automating routine admin tasks like communication and billing allows clubs to allocate more time and resources to improve the quality of club services and business growth. 

Getting started with Exoclass – effortless and cost-free

Our free setup means you only start paying as new registrations come through, allowing you to grow at your own pace without upfront costs.

Step 1. Book a Demo call and see how the system can empower your club management. 

Step 2. Test the system with a personalised account tailored to your club’s needs. 

Step 3. Set up Exoclass for free and pay a small fraction as new registrations come through. 

Take the first step towards streamlined club management. Contact us now and discover the Exoclass difference!

Author

Indrė Kupčinskaitė-Mikulė
Head of Client Success
Indrė Kupčinskaitė-Mikulė
Indrė Kupčinskaitė-Mikulė
Head of Client Success