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Exoclass Advanced Payment Functionality: Unlock Powerful Flexibility in Your Educational Payment Solutions
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One of the most complex challenges in the field of educational services is harmonizing the existing expectations among students, teachers, clients, and ourselves. When we discuss these expectations, it’s crucial to highlight one of the most vital groups – the clients who invest in educational services. A recent study found that consumer expectations in educational services evolve over time, influenced by negative experiences and the appeal of alternatives. They anticipate clarity, flexibility, adaptability, and a wide range of choices.
Research emphasizes that aligning institutional goals with client expectations is key to enhancing satisfaction with public services, including education.
Until now, service providers could only collect various payments for the same group manually. However, the newly introduced Exoclass advanced payment feature has opened the door to diverse payment options for the same group. Let’s delve deeper into this functionality.
One Activity – Multiple Payment Options
Now, Exoclass enables you to select multiple payment types and intervals, allowing clients to register for programs and make subsequent payments according to their preferences. This feature enhances flexible payment options, offering a tailored approach to payments that caters specifically to the needs of educational clubs and studios. You can choose from up to three preferred payment types:
– Pay-Per-Session: With options based on the desired number of sessions, clients can choose from all predefined session intervals (1 time, 4 times, 8 times, etc.). Invoices are sent after the specified number of sessions has been attended or on your chosen monthly date.
– Monthly Payments: Offering choices based on the desired number of months, clients can select from all predefined monthly intervals (1 month, 3 months, 6 months, etc.). Opting for a 1-month payment means that the client pays for future sessions, calculated four weeks ahead from the registration date. Subsequent invoices are also sent every 4 weeks or on your chosen monthly date.
– Full Payment: During registration, clients pay the full amount for the entire program duration.
Clients, when acquiring educational services, can choose the payment type that suits them best and will have a clear understanding of their payment frequency. Additionally, if needed, these settings can be adjusted individually for each client, accommodating changing needs.
This feature also provides the opportunity to arrange single-session events. By choosing the “every 1 session” payment option, customers can opt to buy just one session. If they decide to continue attending after the initial session, they can later modify the payment interval to a monthly or flexible option.
This Exoclass advanced payment functionality ensures that clients have a clear understanding of payment schedules and frequency while providing organizations with tools to streamline payment processes with Exoclass.
Organization of Camps, Tournaments, and Seminars
Within the Exoclass system, camps, tournaments, and seminars are typically created by selecting “camp-type” activities. While currently, only one payment type, “for the entire duration,” is available for these activities, you still have the flexibility to determine how the fee for this period is calculated:
– By checking the “fixed price” box, clients pay the full predetermined price regardless of attendance.
– By not checking the “fixed price” box, clients pay for each attended day (if a student joins the camp or seminar from the second day onwards, they pay for future sessions starting from the joining date).
In the future, Exoclass advanced payment functionality will include options for advance payments, adding another layer of convenience for educational service providers.
Payment Schedule for the Entire Academic Year
In addition to the advanced payment functionality, we are introducing a new payment schedule feature that will provide a clearer view of future client payments, aid in revenue forecasting, and offer discounts for those opting for long-term payments. This functionality also replaces the “Estimated expenses” feature.
The new payment schedule feature is designed to enhance flexible payment options by providing:
– Planned invoice issuance date
– Planned invoice amount
– Participant information
– Payment period
– Group code
– Number of lessons covered by the invoice
This schedule integrates seamlessly with Exoclass advanced payment functionality, replacing outdated features and giving organizations more control over financial planning.
Note that every balance entry affects the payment schedule, so it’s important to make balance changes only for the specific student or group that needs the adjustment. Pay attention to customers with more than one child or participants with more than one group.
Automated Invoice Delivery on Your Chosen Date
With Exoclass advanced payment functionality, automated invoices are now sent on the same pre-selected day every month. You have the option to send all invoices at once or every 4 weeks from the student’s registration date.
This feature is part of our commitment to streamline payment processes with Exoclass, ensuring that payments are consistent and predictable.
Comparison to Traditional Systems
Traditional systems often rely on manual payment tracking, resulting in inefficiencies, errors, and delays that frustrate both administrators and clients. According to recent research, 72 percent of financial leaders in educational institutions feel their current payment systems are only slightly or somewhat effective. This highlights a pressing need for modern solutions.
Exoclass advanced payment functionality addresses these challenges by automating invoicing, offering flexible payment options, and providing a clear, organized payment schedule. By leveraging digital payment tools like Exoclass, educational organizations can significantly reduce administrative workload while enhancing satisfaction for both service providers and learners, setting it apart from traditional systems.
Empower your organization today with Exoclass advanced payment functionality! Experience how educational payment solutions can transform your operations and client satisfaction. Try Exoclass for free and see the difference!
FAQ – Exoclass Advanced Payment Functionality
Q: What makes Exoclass advanced payment functionality unique?
A: Exoclass advanced payment functionality provides a range of flexible payment options, including pay-per-session, monthly payments, and full payment, tailored to meet diverse client preferences. Upon registration, clients can select their preferred payment option and instantly pay for the first month or package of classes. The system then automates invoicing based on your chosen billing date, ensuring consistent and predictable cash flow.
Additionally, you can incorporate different payment options for a single class, enhancing flexibility—for example, offering 4, 8, or 12-class packages. This unique capability empowers organizations to cater to various client needs seamlessly.
Read more about Exoclass payment solutions here.
Q: Can I adjust payment intervals for individual clients?
A: Yes, Exoclass allows you to customize payment schedules for individual clients, making it one of the most adaptable educational payment solutions. You can easily add additional costs for specific services or apply personalized discounts, whether recurring monthly or as a one-time adjustment.
If a student wishes to change their billing plan, such as switching from monthly payments to a class package, you can make the changes effortlessly in their account. This flexibility ensures your organization can accommodate evolving client preferences while maintaining accurate payment records.
Q: How does Exoclass streamline payment processes?
A: Exoclass simplifies payment management by automating invoicing, offering a detailed payment schedule, and providing clear payment options. With the ability to integrate flexible payment options into your processes, the system reduces manual effort, improves financial transparency, and minimizes errors.
Additionally, robust financial reporting tools are available to help forecast club revenue, monitor client payments, and maintain a steady cash flow. This comprehensive approach ensures your organization is financially organized and better prepared for future growth.
References:
Filho, E. P., Eduardo, M., Nobrega, K. C., & Fernandes, L. T. (2024). How to offer good service? A study on behavior of consumer expectations over time in educational service. International Journal of Quality & Reliability Management, 41(7), 1898–1919. https://doi.org/10.1108/ijqrm-04-2021-0116
Jacobsen, R., Snyder, J. W., & Saultz, A. (2014). Understanding Satisfaction with Schools: The Role of Expectations. Journal of Public Administration Research and Theory, 25(3), 831–848. https://doi.org/10.1093/jopart/muu026
PYMNTS. (2021, September). Payments in the education space report. Retrieved from https://www.pymnts.com/wp-content/uploads/2021/09/PYMNTS-Payments-In-The-Education-Space-Report-September-2021.pdf
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