Unlock the Power of Trial Classes: 5 Ways to Achieve Success
Again and again, we’ve heard from our clients that studios...
When it comes to attracting new customers, the registration experience is crucial, as it serves as the first touchpoint that sets the tone for the entire customer journey.
Research indicates that users form an opinion about a website’s credibility within approximately 2.6 seconds of viewing a key area of the page.
However, it’s not just intuitive design and clear information that enhance customer satisfaction; they also play a key role in retaining students within the studio. A seamless registration process paired with an efficient club payment system ensures that clients start their journey on the right note. Additionally, 88% of online consumers are less likely to return to a site after a bad experience.
Most importantly, a user-friendly registration process guides visitors toward the desired outcome—purchasing a package of classes at your studio or club. By integrating modern billing options, you can enhance this experience further. Therefore, investing in a modern billing system not only simplifies the registration process but also positively impacts customer satisfaction and retention rates.
The question arises: how can you capture the essence of your studio in the registration process to attract the right customers?
Have you ever felt overwhelmed by writing invoices for each student based on the number of lessons they take? At Exoclass, we listen to the needs of our club owners, which is why we’ve introduced flexible membership options as part of our club payment system.
One of our clients, Steam Academy, empowers their customers by allowing them to pay only for the lessons they take.
The best part? Upon registration, students can see a detailed breakdown of their upcoming payments.
For added clarity, students can always visit their client portal to review their attendance and any club holiday days. This transparency, supported by efficient billing options, allows them to responsibly manage their finances and stay informed about future payments.
Say goodbye to complicated billing and surprise charges! At Exoclass, we’ve designed a straightforward, stress-free club payment system that takes the guesswork out of managing club fees.
For the “Sniper” Basketball Club, this means a simple, flat-rate payment system that works for both parents and the club.
Each month, members pay a fixed fee of €30.00, charged automatically on the 10th, with no need to track attendance or individual lesson costs. On top of that, a transparent €25.00 membership fee ensures there are no hidden surprises—just straightforward pricing.
What makes this model truly stand out is the added flexibility. If a student misses a class due to illness or another valid reason, the club can compensate the fee for that specific lesson upon request, offering a personalized solution for individual cases within their club payment system.
Have you felt your studio needs more flexibility to support the unique needs of your clients? Many dance and gymnastics clubs find that professional dancers or advanced students often require more customized billing options to accommodate additional training or different types of classes.
With this payment model, you can offer fixed monthly billing that adapts to how often students choose to attend lessons. This ensures both beginners and professionals have payment options that suit their training needs and frequency.
A great way to attract new students is by offering free or one-time fee-based trial lessons. To maximize this opportunity, it’s essential to provide a seamless transition from trial lessons to regular subscriptions. Implementing a user-friendly registration process and flexible billing options can significantly enhance the customer experience, encouraging trial participants to commit to ongoing classes.
Are you looking for a more flexible approach than fixed monthly billing? Offering class packages might be the perfect solution for your studio.
This model gives students the freedom to choose the number of classes they want to attend—whether it’s 4, 8, 12, or a completely customized number of lessons—without the commitment of a monthly subscription.
Class packages are one of the most popular billing options in dance and gymnastics studios for a reason. With Exoclass’s automated system, students can pay for lessons individually or in bundles, with payments scheduled based on their personal attendance needs.
Plus, you can incentivize loyalty by offering discounts for larger packages, encouraging students to commit to more classes while boosting your studio’s revenue and retention. Offering discounts for larger class packages encourages students to commit to more sessions, thereby increasing both attendance and income. Additionally, such incentives can boost customer satisfaction and retention, as students feel rewarded for their commitment.
Additionally, implementing product bundles instead of sliding discount scales can incentivize higher spending without diminishing the perceived value of your services. Packaging classes into bundles provides an incentive for students to spend more for greater value, thereby supporting profitability.
If you’re still trying to find the right payment rhythm for your studio, we’ve got you covered. Through our collaborations with studios and clubs across Europe, we’ve tailored our technology to meet the unique needs of various industries. Whether you have specific requests or just need guidance on how to offer more comfort to your students while minimizing administrative tasks, we’re here to assist you.
Don’t let rigid billing hold you back—contact us to discover how a modern club payment system paired with versatile billing options can offer your students more freedom while streamlining your operations and boosting your revenue. Let us help you find the perfect solution for your studio’s needs!
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